Premium S upport
QUICK FIX OR ADVICE
1 HOUR OF SUPPORT
$50/hr
USD
Examples of work we can complete in 1 hour
+
- Password Reset Problems
- Updating Slider Images
- Adding Google Verification and analytics tracking codes
- Adding a new page and uploading basic content
- Adding a new page and uploading basic content
- Basic Advice on how to solve a particular problem
Note : Some of these tasks won’t take up the full 1hr and in some cases more time may be required if you have broader issues with your site.
Few things to do
Buy 4 hours of support
$47.5/hr
USD
Examples of work we can complete in 4 hours
+
- Fixing Minor Plugin Conflicts, identifying the problem and deactivating the problem plugin (depends on how extensive the problem is though)
- Fixing minor layout issues and browser incompatibility issues (note – minor only)
- Installing and setting up a new theme on a new WordPress Install
- Basic Website Hardening and Security upgrade, installing security plugins and basic malware scan and clean
- Adding a number of pages or blog posts, with basic styling
- Installing SEO plugin (Yoast) and basic setup of Meta Titles, Meta Descriptions and Keywords.
- Setting up an SSL certificate and forcing pages to load via HTTPS, fixing hard coded links.
- Update of WordPress, Themes and plugins on a basic site, including an initial backup. Please note, that if plugin conflicts are experienced we may not be able to update all themesand plugins, or resolve all issues. We may need additional time, or leave some elements on an older version.
Note : some of these tasks won’t take up the full 4 hr and in some cases more time may be required if you have broader issues with your site.
Small Project
Buy 8 hours of support
$45/hr
USD
Examples of work we can complete in 8 hours
+
- Fixing more major plugin conflicts and incompatibilities, may require some coding changes or replacement of some plugins to make the site function properly.
- Deploying a hacked website from a backup, scanning the website for malware and viruses, implementing some basic security plugins, updating WordPress, themes, and plugins and managing the go-live of the site.
- Fixing more significant layout,browser and responsiveness issues.
- Changing theme of a simple site and resolving any minor issues with the theme. (note. eCommerce theme change might take longer)
- Theme and plugin updates on an
eCommerce site will depend on how
well the site has been built, if there is
no child theme setup this could take
longer. - Implementing recommendations from Google Page Speed Insights, to optimize website according to Google Guidelines.
- Making changes to WooCommerce, implementing shipping rules, cart rules, setting up voucher codes, discount rules, new payment gateway.
- Custom Development on Website, extending functionality of plugins, making larger layout changes, deploying premium plugins and testing.
Note : some of these tasks may not take up the full 8hrs and the difference will be credited to your account for you to use at a later date . However, there will be instances where the work required may take longer than 8hrs. Please get in contact with our team for an estimate on your project prior to proceeding.